Protecting your privacy is very important to us. This Privacy Policy explains how Sona Spa Wellness (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit or use our website:
https://www.sonaspawellness.com
By accessing or using our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
To provide the best possible services, Sona Spa Wellness may collect personally identifiable information that you voluntarily provide, including:
- First and last name
- Email address
- Phone number
- mailing address
We do not collect personal information unless you choose to provide it. You may provide information when you:
- Register for an account
- Book massage or wellness services
- Purchase gift cards
- Enter a promotion or contest
- Sign up for special offers or newsletters
- Contact us through email or inquiry forms
- Submit payment information for services
We may also collect additional personal or non-personal information in the future to improve our services and client experience.
2. How We Use Your Information
We collect and use your personal information to:
- Schedule and manage appointments
- Provide requested services and customer support
- Process payments securely
- Send booking confirmations, reminders, or updates
- Communicate promotions, offers, or wellness news (if you opt in)
- Improve our website, services, and client experience
3. Sharing Information With Third Parties
Sona Spa Wellness does not sell, rent, or lease your personal information to third parties.
We may share information with trusted service providers who assist us with:
- Payment processing
- Email communications
- Booking and scheduling platforms
- Customer support
- Website analytics
All third-party providers are required to keep your information confidential and may only use it to perform services for Sona Spa Wellness.
We may also disclose personal information if required by law or necessary to:
- Comply with legal obligations
- Protect the rights or property of Sona Spa Wellness
- Prevent fraud or security threats
- Protect the safety of clients or the public
4. Automatically Collected Information
When you visit our website, certain information may be automatically collected, including:
- IP address
- Browser type
- Device information
- Domain names
- Access times
- Referring website addresses
This data is used for website performance, security, analytics, and service improvements.
5. Cookies and Tracking Technologies
Our website may use cookies to enhance your browsing experience. Cookies help us:
- Recognize returning visitors
- Remember preferences
- Improve website functionality
You may accept or decline cookies through your browser settings. Please note that disabling cookies may limit certain features of the website.
6. Links to Other Websites
Our website may contain links to third-party websites. Sona Spa Wellness is not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing personal information.
7. California Privacy Rights (Right to Deletion)
If you are a California resident, you may request deletion of your personal information, subject to certain legal exceptions.
Upon receiving a verifiable request, we will:
- Delete your personal information from our records
- Direct service providers to delete your information
We may retain information when necessary to:
- Complete transactions or fulfill contracts
- Detect and prevent fraud or security issues
- Fix technical errors
- Comply with legal requirements
- Maintain internal business operations reasonably aligned with client expectations
8. Children’s Privacy
Sona Spa Wellness does not knowingly collect personal information from children under the age of 13. If you are under 13, you must have permission from a parent or guardian to use this website.
9. Email Communications and Opt-Out
We may contact you via email regarding:
- Appointment confirmations and reminders
- Service updates
- Promotions or wellness offers
- Surveys or feedback requests
You may opt out of marketing emails at any time by clicking the UNSUBSCRIBE link included in our messages.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date. Continued use of the website constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Sona Spa Wellness
Email: sonaspawellness@gmail.com
Last Updated: January 2026