Frequently Asked Questions
At Sona Spa Wellness, we are committed to making every visit exceptional. To ensure a seamless and deeply relaxing experience, we’ve curated this FAQ to address our most commonly asked questions.
Why choose Sona Spa Wellness over other massage studios in Woodland Hills?
Clients choose Sona Spa Wellness for one of the best luxury massage experiences in Woodland Hills. Our spa combines luxury, privacy, and expert therapeutic care.With a private studio environment, customized treatments, and a CAMTC-certified therapist with over 18 years of experience, we offer professional massage care designed for deep relaxation, pain relief, and total wellness.
How do i book a massage?
you can schedule an appointment online or by contacting our spa by phoneHow do i cancel or make changes to my appointment?For cancellations or appointment changes, please contact Sona Spa Wellness directly by call or text, or manage your booking through our online scheduling system.Cancellations made within 12 hours of the scheduled appointment time will be subject to a $50 service deposit charge, regardless of the reason.
what if i fail to show for my scheduled massage?
In the event of a no-show, where a guest does not arrive for a scheduled appointment without prior notice, $ 50 of the service deposit will be charged. This policy helps us honor our therapists’ time and maintain availability for other guests.
Do you offer memberships?
Yes. Sona Spa Wellness offers exclusive monthly massage memberships designed to provide consistent self-care, preferred booking, and special member-only pricing. Membership details and availability may vary—please contact us directly for current options.
Do you sell gift cards?
Yes. Sona Spa Wellness offers gift cards that can be used toward any massage. Gift cards are perfect for birthdays, holidays, and special occasions.